Terms of Service.

1. Rental Agreement

By renting equipment from rent35, you agree to the following terms and conditions. The rental period, pricing, and equipment details are confirmed upon booking. A rental contract will be sent and must be signed before the rental begins.

2. Rental Package & Availability

  1. Equipment is rented only as a complete bundle—no individual components available.

  2. All bookings are subject to availability and must be confirmed in advance.

3. Payment & Pricing

  1. Prices are listed excluding VAT and may be subject to additional charges.

4. Liability & Responsibility

  1. The renter assumes full responsibility for the equipment from the moment of pickup until it is returned to our custody.

  2. Any damage, loss, or theft must be reported immediately and may result in repair or replacement costs.

  3. The renter guarantees that they have the necessary knowledge to operate the equipment properly.

  4. Liability remains entirely on the production side during the rental period.

5. Insurance & Deposits

  1. Proof of production insurance of at least €82,000 is required.

  2. A security deposit may be necessary, refundable upon return of the equipment in proper condition.

6. Pickup, Return & Late Fees

  1. Equipment must be picked up and returned at the agreed times.

  2. Late returns will be charged at twice the daily rental rate per delayed day.

7. Cancellation Policy

  1. Cancellations made within 48 hours of the rental start date may be subject to a cancellation fee.

8. Technical Support

  1. We provide basic technical guidance but do not offer on-set support.

  2. Any issues should be reported immediately for assistance.

9. Governing Law

These terms are governed by the laws of Germany. Disputes will be handled in the appropriate legal jurisdiction.

10. Camera Testing & Limitation of Liability

The renter is solely responsible for testing the equipment prior to use. As is standard practice in film production, we strongly recommend conducting a full camera and workflow test before shooting, especially when working on film.

We do not accept liability for any direct or indirect damages, including but not limited to:

  • production delays or failures,

  • loss of footage,

  • costs arising from defective recordings or compatibility issues,

  • or any consequential damages resulting from the use of the rented equipment.

All equipment is checked prior to rental. However, use at your own risk applies. The renter assumes full responsibility for ensuring the equipment functions as needed in their specific production environment.